ServiceNow · SmartRecruiters
Sr Software Engineer
Job description
Job Description
We are looking for a full stack Senior Software Engineer to help build and scale our AI application development. An experienced engineer who is passionate about building enterprise grade systems and applying AI concepts while implementing the solutions. You're passionate about new technologies and ready to push the boundaries of what is achievable. You're enthusiastic about working in the latest technologies and ability and desire to bring new ideas.
What You Get to Do in This Role
Implement AI-Native product development, using cutting-edge technical approaches to deliver business value
Collaborate with product managers to translate requirements into well-architected solutions, owning features from design through delivery
Build high-quality, clean, scalable, and reusable code by enforcing best practices around software engineering architecture and processes (Code Reviews, Unit Testing, etc.)
Build intuitive and extensible user experiences using modern UI frameworks, ensuring flexibility for customer-specific needs
Contribute to the design and implementation of new products and features while enhancing existing product capabilities
Integrate automated testing into development workflows to ensure consistent quality across releases
Participate in design and code reviews ensuring best practices in performance, maintainability, and testability.
Develop comprehensive test strategies covering functional, regression, integration and performance aspects
Foster a culture of continuous learning and improvement by sharing best practices in engineering and quality
Promote a culture of engineering craftsmanship, knowledge-sharing, and thoughtful quality practices across the team
Bring judgment on where AI belongs in the engineering workflow, and set the guardrails for AI assisted development
Qualifications
Experience in leveraging critical thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analysing AI-driven insights, or exploring AI’s potential impact on the function or industry
Bachelor's/Master's degree in Computer Science or a related discipline with 5-8 years of software industry experience
1+ years of hands-on work with LLM prompting, agent design, and retrieval systems (RAG, semantic search,
Experience integrating LLM APIs (Anthropic, OpenAI, Bedrock, Vertex, or similar), including tool/function calling, structured-output enforcement, and guardrails.
Experience building and debugging evaluation harnesses and metrics for AI features, such as accuracy, reg detection.
Strong JavaScript/Node.js , Python,Java, with solid data modelling and query optimization
Additional Information
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.
Requirements from the source
- Experience in leveraging critical thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analysing AI-driven insights, or exploring AI’s potential impact on the function or industry
- Bachelor's/Master's degree in Computer Science or a related discipline with 5-8 years of software industry experience
- Experience integrating LLM APIs (Anthropic, OpenAI, Bedrock, Vertex, or similar), including tool/function calling, structured-output enforcement, and guardrails.
- Experience building and debugging evaluation harnesses and metrics for AI features, such as accuracy, reg detection.
- We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
- We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.
- For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
Source and application information
Employer: ServiceNow. Source: SmartRecruiters.
The source has not supplied an original posting date. No application deadline was supplied.
Last source check: 5 Nov 2026. A source check is not a new publication date. Confirm availability and eligibility with the employer before applying.
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